We want you to be happy with your purchase from AntenX. If you are not satisfied for any reason, you may return most unused and undamaged products within 14 days of purchase for a full refund.

Products Not Eligible for Return:

• Custom-designed or modified products
• Opened or used components
• Final sale items

To Return a Product:

1. Contact us at [email protected] to request a return authorization number (RMA). The issued RMA is valid for 30 days from date of issuance.
2. Pack the product securely in its original packaging, including all manuals and accessories.
3. Write the RMA number clearly on the outside of the package.
4. Return all merchandise to:

               AntenX
               RMA: [insert RMA]
               9854 Baldwin Pl., 
               El Monte, CA
               91731, USA

Refunds:

• We will issue a full refund for the purchase price of the product, minus any shipping charges, once we receive and inspect the returned product.
• Refunds will be issued to the original payment method used for the purchase.
• Please allow 5 business days for your refund to be processed.

Additional Information:

• You are responsible for the cost of shipping returned products.
• We recommend that you insure your return shipment, as we cannot be held responsible for lost or damaged packages.
• We reserve the right to refuse a refund for any product that is not returned in accordance with this policy.

Contact Us:

• If you have any questions about our return policy, please contact us.